Your Guide to a Delayed Baggage Complaint Letter Sample

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Delayed Baggage Complaint - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

I am writing to formally complain about the delay in receiving my checked baggage following my flight, [Flight Number], from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number].

Upon arrival at [Arrival City] airport at approximately [Time of Arrival], I discovered that my checked bag was missing. I immediately reported this to the baggage services desk and was given a Property Irregularity Report (PIR) number: [PIR Number].

My luggage is a [Color] [Type of Bag, e.g., suitcase, duffel bag] with [Distinctive Features, e.g., a red ribbon, a scratch on the side]. It contained essential items such as [List a few key items, e.g., clothing, toiletries, important documents]. The delay in receiving my baggage has caused significant inconvenience and has [Briefly explain the impact, e.g., forced me to purchase replacement items, disrupted my business meeting].

I kindly request that you expedite the location and delivery of my baggage to my current address: [Your Current Address, if different from above]. I also request information regarding your policy on compensation for delayed baggage and reimbursement for any essential items I have had to purchase.

I look forward to your prompt attention to this matter and a swift resolution. Please contact me at [Your Phone Number] or [Your Email Address] with any updates.

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Urgent: Delayed Baggage Complaint - Essential Medical Items - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

I am writing to express my extreme concern regarding the delay of my checked baggage on flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number].

The primary reason for my urgent concern is that my delayed luggage contains essential prescription medications and medical supplies for [Your Medical Condition]. Without these items, my health is at significant risk. I reported the missing baggage at [Arrival City] airport and was given PIR number [PIR Number].

The bag is a [Color] [Type of Bag] with [Distinctive Features]. It contains [Specific description of medical items, e.g., my insulin, my nebulizer, bandages]. The delay in its arrival is not only causing extreme inconvenience but also posing a direct threat to my well-being. I have had to make urgent arrangements to obtain some of these critical supplies, incurring unexpected costs.

I implore you to treat this matter with the utmost urgency. Please provide me with immediate updates on the location of my bag and advise on the quickest way to have it delivered to me at [Your Current Address]. I also request immediate information regarding your procedures for handling such critical situations and any compensation for the expenses I have incurred due to this delay.

Please contact me immediately at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Delayed Baggage Impacting Business Travel - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

I am writing to lodge a formal complaint regarding the delayed delivery of my checked baggage following flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number].

I arrived in [Arrival City] for an important business engagement, and the non-arrival of my luggage has significantly disrupted my schedule. My bag, a [Color] [Type of Bag] with [Distinctive Features], contained all my professional attire, presentation materials, and essential work equipment. I reported the issue at the airport and received PIR number [PIR Number].

This delay has forced me to purchase new business attire and has potentially impacted my ability to conduct critical meetings effectively. The inability to access my belongings has created undue stress and financial strain.

I require the immediate location and delivery of my baggage to [Your Current Address]. Furthermore, I request information on your policy for compensation for business-related disruptions and reimbursement for the essential business attire I have been compelled to purchase. I have attached copies of receipts for these emergency purchases.

I expect a prompt response and a resolution to this matter. Please reach out to me at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Delayed Baggage Ruining Holiday - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

I am writing to express my deep disappointment and frustration regarding the delayed arrival of my checked baggage on flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number].

My family and I were eagerly anticipating our holiday in [Arrival City], but the absence of our luggage has cast a shadow over our entire trip. My bag, a [Color] [Type of Bag] with [Distinctive Features], contained our holiday clothing, essential toiletries, and items for our children.

The delay has forced us to spend valuable holiday time and money purchasing replacement items. We reported the missing baggage at the airport and were given PIR number [PIR Number]. This inconvenience is significantly detracting from the enjoyment of our much-anticipated vacation.

We request that you prioritize the swift location and delivery of our baggage to [Your Current Address]. We also seek information on your compensation policy for delayed baggage that impacts holiday plans, including reimbursement for necessary purchases. We have retained receipts for these expenses.

We hope for a quick resolution so we can fully enjoy the remainder of our holiday. Please contact me at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Delayed Baggage Complaint and Compensation Request - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

This letter is a follow-up to my delayed baggage complaint regarding flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight], with baggage tag number [Baggage Tag Number]. My Property Irregularity Report (PIR) number is [PIR Number].

As previously detailed, my baggage has been delayed since my arrival. The inconvenience caused by this delay has resulted in significant unforeseen expenses. I have had to purchase essential items, including [List examples of purchased items, e.g., clothing, toiletries, phone chargers], to manage during this period. I have attached copies of all relevant receipts for your review, totaling [Total Amount Spent].

I kindly request that you process my claim for compensation for the expenses incurred due to the delay of my baggage. I also request information on any further compensation you offer for the inconvenience and disruption caused by this situation.

I expect a prompt and fair resolution to this matter. Please advise on the next steps in the compensation process and the expected timeframe for reimbursement. You can reach me at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Delayed and Damaged Baggage Complaint - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number]

Dear Sir/Madam,

I am writing to report a serious issue with my checked baggage on flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number], and I reported the delayed arrival with PIR number [PIR Number].

While I am relieved that my baggage has finally been located and returned, I am extremely disappointed to find that several items inside were damaged. Upon inspection, I discovered that [List specific damaged items and the nature of damage, e.g., my laptop screen is cracked, my perfume bottles are broken, my clothing is stained].

The bag itself, a [Color] [Type of Bag] with [Distinctive Features], also appears to have sustained damage, with [Describe damage to the bag, e.g., a tear in the fabric, a broken handle]. These items were packed with care and were in perfect condition before being checked in.

I have attached photographs documenting the damage to both the items and the baggage. I kindly request compensation for the damaged items and the baggage itself. Please advise on the procedure for filing a claim for damaged goods and the necessary documentation required.

I expect a prompt response and a fair resolution to this unfortunate situation. Please contact me at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]

[Your Name]
[Your Address]
[Your Phone Number]
[Your Email Address]

[Date]

[Airline Name]
Customer Relations Department
[Airline Address]

Subject: Follow-up: Delayed Baggage Complaint - Flight [Flight Number] - [Date of Flight] - Baggage Tag #[Baggage Tag Number] - PIR #[PIR Number]

Dear Sir/Madam,

This letter serves as a follow-up to my initial complaint regarding the delayed baggage on flight [Flight Number] from [Departure City] to [Arrival City] on [Date of Flight]. My baggage tag number is [Baggage Tag Number], and the Property Irregularity Report (PIR) number is [PIR Number].

I am writing because I have not yet received my baggage nor have I received a satisfactory update on its whereabouts since my initial report on [Date of Initial Report]. The continued absence of my luggage is causing ongoing inconvenience and disruption.

I would appreciate an urgent update on the status of my baggage and a clear timeline for its delivery. If the baggage cannot be located immediately, please provide information on the compensation process for lost or significantly delayed baggage, as well as reimbursement for essential items I have been forced to purchase.

Please provide a response within [Number] business days detailing the steps being taken to resolve this issue. You can contact me at [Your Phone Number] or [Your Email Address].

Sincerely,
[Your Name]